AltiGen Communications, Inc. is a provider of cloud-based Internet Protocol-private branch exchange (IP-PBX), Departmental Call Center and Corporate Contact Center solutions. The Company operates through two segments: North America and Rest of World. The Company is engaged in the designing, developing, marketing, and supporting of integrated communications solutions. The products and services offered by the Company is divided into two categories: Hosted Enterprise Cloud Communications Services and Premise-Based Business Communications Solutions. Hosted Unified Communications Solutions and Services include: Hosted Skype for Business, MaxACD Cloud Contact Center, MaxCSCloud PBX and Session Initiation Protocol (SIP) Trunking Service. Premise-Based Business Communications Solutions include MaxCS Cloud PBX, MaxACD Voice Over Internet Protocol (VoIP) Contact Center and MaxACD Contact Center for Microsoft Skype for Business.
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