TTEC Holdings Inc

NASDAQ:TTECUnited States

TTEC Holdings, Inc. is a global customer experience (CX) outsourcing partner for marquis and disruptive brands and public sector clients. The Company operates through two business segments: TTEC Digital and TTEC Engage. The TTEC Digital segment is focused on the intersection of Contact Center As a Service (CCaaS), Customer Relationship Management (CRM), and Artificial Intelligence (AI) and Analytics. This segment creates and implements strategic CX transformation roadmaps, sells, operates, and provides managed services for cloud platforms and premise-based CX technologies, including Amazon Web Services, Cisco, Genesys, Google, and Microsoft. The TTEC Engage segment provides the digitally enabled CX operational and managed services to support large, complex enterprise clients’ end-to-end customer interactions at scale. It delivers data-driven omnichannel customer care, customer acquisition, growth, and retention services, tech support, trust and safety and back-office solutions.

Contact Information

Headquarters

6312 S. FIDDLER'S GREEN CIRCLE SUITE 100NGREENWOOD VILLAGE, CO, United States 80111

Phone

303-397-8100

Fax

303-397-8199

Executives

Chairman of the Board, Chief Executive Officer

Kenneth Tuchman

President, Chief Executive Officer - TTEC Engage

Michelle Swanback

Chief Financial Officer

Kenneth Wagers

Chief Executive Officer for TTEC Digital

David Seybold

Chief Risk Officer, General Counsel

Margaret McLean