Freshworks Inc

NASDAQ:FRSHUnited States

Freshworks Inc. is a software development company. The Company provides software-as-a-service (SaaS) products that deliver artificial intelligence (AI)-guided customer and employee service solutions. It has a unified Customer Relationship Management (CRM) platform that encompasses support, sales, and marketing. Its customer service (CS) includes Freshworks Customer Service Suite, Freshdesk, Freshcaller, and Freshsuccess. Its messaging/chat product offerings include Freshchat. Its sales and marketing product offerings include Freshsales, Freshmarketer, and Freshsales Suite. Its information technology (IT) and employee service management (ITSM) product offerings include Freshservice and Freshservice for Business Teams. The Company’s Neo platform is the AI-powered, enterprise-grade foundation for all Freshworks products, which include an AI engine, a Developer platform, the Freshworks Marketplace, analytics service and unified customer experience services.

Contact Information

Headquarters

2950 S. Delaware St., Suite 201SAN MATEO, CA, United States 94403

Phone

650-513-0514

Fax

302-645-1280

Executives

Executive Chairman of the Board, Co-Founder

Rathna Mathrubootham

President, Chief Executive Officer, Director

Dennis Woodside

Chief Financial Officer, Chief Operating Officer, Principal Financial Officer

Tyler Sloat

Chief Accounting Officer, Principal Accounting Officer

Philippa Lawrence

Chief Customer and Marketing Officer

Mika Yamamoto